Reimbursement
Money Amazon owes you for inventory or fee discrepancies — lost, damaged, miscounted, or overcharged.
A "reimbursement" in FBA context is any payment Amazon owes you to compensate for inventory or fee errors that happened inside Amazon's control. Categories include: inbound shipment shortages (Amazon received less than you sent), inbound damage (Amazon damaged units during intake), warehouse lost inventory, warehouse damaged inventory, customer return discrepancies (item not returned, wrong item returned, damaged on return), refund overcharges, fee overcharges (incorrect product weight or dimensions), and removal order discrepancies.
Amazon auto-reimburses some categories within 30 days (notably warehouse lost and warehouse damaged) but the auto-reimbursement system is incomplete. Many eligible reimbursements require manual claim filing through Seller Central within strict deadlines — typically 60-120 days depending on category. Sellers who never audit their account regularly miss tens of thousands of dollars of eligible claims per year.
The SellerVault reimbursement engine runs 10+ detection algorithms across the full claim window, surfaces eligible discrepancies with evidence packets ready to attach, and uses TOS-compliant manual filing through Seller Central (not API automation, which Amazon prohibits for reimbursement filing). See the Complete FBA Reimbursement Guide for the full category breakdown and filing procedure.