FBA Reimbursement Recovery Service — 10-25% Commission

The typical FBA seller has 1-3% of annual revenue tied up in reimbursement-eligible discrepancies that were never automatically corrected. For a $1M seller that's $10,000-$30,000. For an 8-figure seller it's six figures. SellerVault's audit engine goes back through your full claimable history on your first run, so the initial recovery is usually the largest.

Three things: (1) Lower commission — we tier from 10% to 25% based on plan, while Getida and most competitors charge a flat 25%. High-volume sellers save the most. (2) Built into the platform you already use — no bouncing between a separate service and your inventory tool. Discrepancies detected by our audit engine flow directly into your normal workflow. (3) The audit engine runs continuously, not just on a quarterly batch. New discrepancies are surfaced within 24 hours of becoming eligible.

We don't use automated claim submission because Amazon's Terms of Service explicitly prohibit it. Any service that claims to submit claims automatically is putting your account at risk. SellerVault uses a trained VA team to file claims manually through your Seller Central account using pre-written case templates our audit engine generates. This is 100% TOS-compliant and is how every reputable reimbursement service operates.

Ten categories: inbound shipment shortages, inbound shipment damage, warehouse lost inventory, warehouse damaged inventory, customer return missing (60-day rule violations), customer returns with wrong item, customer returns with damaged item, refund overcharges, fee overcharges (weight/dimension errors), and removal order discrepancies. We don't detect chargebacks or A-to-z claims — those require manual review of customer correspondence.

Amazon's typical response time is 3-7 days for simple claims (inbound shortages, removal discrepancies) and 2-4 weeks for complex claims (customer returns, fee overcharges). Once approved, the reimbursement lands in your Seller Central balance within 48 hours. SellerVault tracks every claim and updates its status when Amazon responds.

Yes. When Amazon denies a claim, our VA team reviews the denial reason, determines if it's a valid rejection or a filing error, and escalates disputed denials with additional evidence. Escalations are usually resolved within 2-3 rounds of correspondence. We track the success rate of escalations so you can see our track record.

No upfront cost. Commission is only deducted from funds Amazon actually credits back to your account. No minimum commitment — you can cancel your SellerVault subscription at any time and any open claims already filed will continue to be worked until resolution. There's also a 30-day money-back guarantee on the subscription itself.

Yes. By default, claims above $500 require your approval before filing. Claims below that threshold are filed automatically by our VA team (since the time cost of manual review would exceed the claim value). You can adjust the approval threshold up or down in your settings. For paranoid sellers, we support a "review everything" mode.